You can manage your websites mailboxes from a new admin panel.  This advancement allows you to control all functions of your website email.   This system will replace and we will close that location around April 15, 2016.  Please review the new system as soon as possible,  the system administrator will send you login instructions.

How to add a mailbox:

  1. Login to using the same username password that you use for webmail, i.e. your full email address and mailbox password.
  2. Click on “Domains and Accounts” tab
  3. Hover mouse on “+Add” and select “User”
  4. Fill in necessary information (mailbox name, Password and Display Name) and click “Add”. We highly recommend that you use a complex password for the mailbox.

How to add an Alias:

  1. Login to
  2. Click on “Domains and Accounts” tab
  3. Hover mouse on “+Add” and select “Alias”
  4. Put the name of the alias that you wish to add and click “Add”
  5. On the next screen, in the “Add new members” section, put the name of the mailbox for which you would like to add the alias and click “Save changes”

How to delete/disable/enable a mailbox:

Action explanation:

Delete: Mailbox will be deleted completely. All emails will be gone permanently.

Disable: Mailbox will be disabled temporarily. No emails will be sent or received to/from that mailbox. A user won’t be able to login via webmail.

Enable: To enable the mailbox that has been disabled.

  1. Login to
  2. Click on “Domains and Accounts” tab
  3. Click on the number of users count under the “Users” column. That will list all users under your domain.
  4. Select the mailbox/mailboxes that you would like to delete/disable/enable and from the drop down menu at the bottom that says “Choose Action” select the action (Delete/Disable/Enable) and hit “Apply” button.
  5. You will get a confirmation at top of the page that your mailbox/mailboxes have been Deleted/Disabled/Enabled.

How to reset the password of a mailbox:

  1. Login to
  2. Click on “Domains and Accounts” tab
  3. Click on the number of users count under the “Users” column. That will list all users under your domain.
  4. Click on the “settings icon” right beside mailbox for which you would like to reset the password.
  5. Hit the “Password” tab on the new screen
  6. This will give you the option to put a new password for that mailbox. Put new password and confirm it.
  7. Click Save changes. This will reset password for that user immediately

IMPORTANT NOTE: After resetting the password, make sure that the user using the new password in all his/her devices including webmail and outlook. Otherwise, if the user continues using the old password and tries to access the mailbox, the email server will blacklist his/her IP address automatically. Sometimes the IP maybe your office IP address which will prevent all users in your office to access their mailboxes.


Enterprise Level Web Development Services and Support
MVI solutions has been developing web projects for the last 23 years. We have taken 161 companies from scratch and made their business successful, many of them are turning millions. We are consultants, developers, system administrators, technical support and Google Partners. With staff in many countries and states in USA.
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11555 Heron Bay Blvd #200
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