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Trouble ticket has grow so much that we have developed a new website
to handle this software application. You
can read more here.
Trouble Ticket takes the finest features of the helpdesk, trouble
ticket and Full Spectrum and integrates them into a secure web based device
that is powerfully productive yet very user friendly. This module
takes support to a new level of effectiveness within any company.
Trouble Ticket gives you a wide-ranging control and visibility of
your customer’s support issues.
Trouble Ticket Provides:
- Organizes and stores all support communications
- Displays all support request individually or by group
- Allows for updating of all support requests
- Tracks support actions, giving management a real-time picture
of support status
- Stored support requests allows management to review how to improve
support
- Support request are catalogued under customer identity
No technical knowledge is necessary for use of Trouble Ticket,
because it uses a web based interface that is so intuitive you will
be working in minutes. Trouble Ticket, needs only a few changes
of e-mail settings, and to create users. Trouble Ticket is completely
compatible with every current web and e-mail hosting service. Of
course the system also comes equipped with it own email system.
Trouble Ticket is accessible from any computer with up to date
web browsers and any Internet connection. No software needs to be
downloaded to your network or computers. Trouble Ticket is a hosted
software which can integrate its powerful features while our staff
handles the support and maintenance. Security is handled by a SSL
certification either ours or yours.
Read
More About Trouble Ticket
Find out more by contacting a MVI consultant at 877-633-9536
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