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Cost effective our customer support
software and service management software for tickets, service logging,
and problem tracking. As business becomes more competitive, the importance
of building strong relationships with your customers becomes more evident
than ever. Over the past five years, MVI has become recognized as an authority
on systems and implementation/integration. Our solution is just
one of three Contact Management software packages that MediaVue offers.
Continue reading to learn more about our Contact Management software packages.
- Web Block Spam
- Web Based Solution
- E-Mail Integration
- Unlimited Users
- Submit With Attachment
- Searchable Database
- Usable From Any Internet Connection
- Different Screens For Departments
- Ticket Escalation
- Service Level Monitor
- Adaptable To Hand Held Units
- Tracking With Full History Of All
Actions Taken
- Password Protected Doorway Via Internet
- Pre-formatted e-mails For Communication
With Users,
Service and Support Agencies
- E-mail Contents Captured Within Call
History
- Solutions Recorded At User or Technical
Levels
Click
here to learn more about our customer support software.
Find out more by contacting
a MVI CMS consultant at 877-633-9536 x2
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