Since Resolve Marine Group is an emergency response team, it was critical that their business software be available at all times. Even if there is an electricity outage in an area or their internet service provider is unable to provide an internet connection, they still need to communicate with each other through use of cell phone modems and satellite cards.

The building that houses our data can withstand a category 5 hurricane, has 7 inch steel reinforced concrete exterior panels, and is built 32 feet above sea level and is located outside the FEMA 500-year flood zone. Our hosting facility also has redundant power vaults fed from 2 independent substations, and uninterrupted power provided by 6 HiTEC continuous power systems providing 10x better transfer rate than typical batter based UPS. The facility is manned by security personnel 24 hours a day. Security Personnel monitor all security cameras, exit and access points.

In addition to the security provided by our hosting facility, our shared envirorment also provides database backup ever 6 hours, and total site file backup every 24 hours. Hosting a dynamic database driven website with full email capabilities usually requires more horsepower than a single server can handle. That is why we utilize a multi-tier hosting environment where you get a separate server for email, database and web files. Our fail-over High-Availability Cluster has a ‘heartbeat’ that runs between the primary server and the backup- this ensures each server knows the status of the other while synchronizing their files at the same time. When one server detects a problem with another, the stable server does an IP takeover to assume the primary role. This happens so quickly that it is virtually undetectable to any user.